Award Winning
Inbound and Outbound
Customer Care Solutions

A Message from the CEO

As COVID-19 continues to spread throughout the country and beyond, the vast majority of business infrastructure, regardless of industry, faces new challenges daily. Successful companies that transitioned from brick and mortar or launched with a virtual model before this pandemic are challenged to provide needed assistance to other companies. Contact Source Solutions (CSS) is prepared for this, and we are ready to help.

We are capable of unconstrained scalability and are not limited geographically with the recruitment of talent. CSS has a track record of exponential success with the virtual model, and we are ready to do what it takes to create a solution for your business need.

Please email me directly. I will work with you to create a solution.

Shawn Nadolski

FOCUS AND BEST PRACTICES

We maintain a strong entrepreneurial influence in order to proactively identify solutions and opportunities for our customers’ growth. We build long-term relationships by providing flexible contact-centered solutions. We invest in smart technologies and talented, experienced people to deliver the maximum value to our customers.

SEE WHAT OUR SOLUTION CAN DO FOR YOU

  • Toll Free Numbers
  • Self-Service Prompts
  • Placeholder Call Backs
  • Post Call Surveys
  • Contact Database
  • Call Recording
  • Custom Reports
  • Agent Scripting
  • Predictive Dialer
  • Custom Agent Interface
  • CRM Integrations
  • DNC Compliance
  • HIPAA & PCI Compliant
  • Trained Backup Agents
  • Bilingual Agents

Ready to get started?